Answers every call 24/7
Day, night, weekend, or while your crew is on a job — the AI receptionist picks up, sounds natural, answers your common questions, and books the work.
For home service businesses
An AI receptionist answers your phone 24/7, texts back every missed call, books jobs, and sends you a summary of each one. Protocol Media sets it up and runs it for you — so the calls you already pay to earn stop slipping away.
That number is answered 24/7 by our own AI Receptionist. Call it and hear exactly what your customers would.
If your average job is worth $400 and you miss five calls in a busy week, that's roughly $2,000 a week in work that called you first. An AI receptionist that answers and texts back costs less than one of those jobs a month.
What it does
It does the four things a great front-desk person would — without a salary, sick days, or a learning curve for you.
Day, night, weekend, or while your crew is on a job — the AI receptionist picks up, sounds natural, answers your common questions, and books the work.
If a call ever slips through, the caller gets a friendly text in seconds — so the lead doesn't just dial the next company on the list.
You get a plain-English text after each call: who called, what they needed, and what was booked. No app to check.
It tells callers it's an assistant and routes to you when a real person should take over. You stay in control of the conversations that matter.
How it compares
| What matters | Voicemail | Human answering service | Protocol AI Receptionist |
|---|---|---|---|
| Answers after hours & weekends | — | Sometimes (extra cost) | |
| Texts back a missed caller | — | — | |
| Books jobs / takes details | — | ||
| Sends you a call summary | — | Sometimes | |
| Cost vs. a part-time hire | Free, but loses jobs | High | A fraction |
| Set up & run for you | — | Varies |
General comparison of common options for handling incoming calls. Your setup is scoped on the free assessment.
How it works
We look at how your phone is answered today, what callers ask, and where calls are slipping. No pressure, no jargon.
We write the answers, set the voice, connect your number, and test it end to end before it goes live. You approve how it sounds.
Calls get answered and missed calls get texted back from day one. Every month you get a one-page report in plain words.
Fair questions
Judge it yourself — call (864) 735-1948 right now. That's our real line, answered by the same kind of AI receptionist we'd set up for you. It tells callers it's an assistant, answers common questions, and hands off to a person when it should.
No. We set it up and run it. You get a text when something needs you — a new lead or a call summary. That's the whole experience for you.
Every missed call can trigger an instant text back so the caller hears from you in seconds. For a busy service business, that alone is often the difference between a booked job and a lost one.
Setup usually takes about a week. Once it's on, it answers and texts back from day one. It's month-to-month, so we have to keep earning it.
No — and nobody honest will. What we guarantee in writing: the system gets installed, tested, documented, and reported on in plain English, or we keep working at no extra setup cost.
Call our line and listen to the AI receptionist answer — that's the product, live. Then book a free 20-minute assessment and we'll show you the first thing worth fixing.
Done-for-you setup. Month-to-month. Based in Charleston, SC.