Protocol Media LLC

For home service businesses nationwide

The hardest workersyou'll never have to hire.

You already pay for the phone to ring. Missed calls are jobs you bought and didn't get. We give your business the five workers it's missing — and we run them for you.

That number is answered by our own AI Receptionist. Call it, hang up, and watch what your customers would get.

2:14
Missed Call(864) 555-2147 · 2:14 PM

This text goes out 8 seconds after a missed call. Don't take our word for it — call our line and hang up.

Serving service businesses nationwideMonth-to-month — no contract trapUp and running in about a weekWritten completion guarantee

The five roles

Five workers every service business needs. Now you can afford all of them.

Hiring five people is impossible for a small shop. So we install the five roles as systems and run them for you. Start with one or two. Add more when the numbers prove it's working.

Most popular first hire

AI Receptionist

Answers your phone any time, day or night. If a call is missed, the caller gets a text right away.

  • Answers and books jobs 24/7
  • Texts back every missed call in seconds
  • Sends you a summary of every call

Reputation Manager

Asks every happy customer for a Google review, so new customers can see you do good work.

  • One tap when a job is done
  • Polite reminder if they forget
  • Your review count climbs every month

Outreach Specialist

Texts and emails your old quotes and past customers, so work you already earned comes back.

  • Old quotes get a friendly nudge
  • Seasonal reminders go out on time
  • Replies ping your phone instantly

Website Manager

Keeps your website clean, fast, and easy to call from a phone.

  • Two big buttons: call and get a quote
  • Loads fast on a phone
  • Your reviews, right on the page

Social Director

Posts your best work and your reviews, so people can see your business is active and trusted.

  • Real jobs, real reviews — no gimmicks
  • Runs on a steady monthly schedule
  • Posted where your town looks

Which one do you need first?

That's what the free assessment figures out. Twenty minutes, plain answers, and one clear recommendation — even if you never hire us.

Find my leak

The five-minute math

One saved job pays for the whole month.

Pricing depends on which workers you need — that's what the free assessment figures out. Most owners start with two, the AI Receptionist and the Reputation Manager, which usually runs around $450 a month. That's less than a third of a part-time receptionist's wage. And this one never calls in sick.

See what I'd start with
Average job for a service business$400
Missed calls in a busy week5
Work that called you first, lost$2,000 / week
Most common starting point, per month~$450

How it works

Three steps. No homework for you.

01

Book a free 20-minute call

We look at your phone setup, reviews, website, and old customer list. We tell you which role is leaking the most money. No pressure, no jargon.

02

We install in about a week

You start with one or two roles — most owners start with the AI Receptionist and the Reputation Manager. We set everything up, test it, and turn it on.

03

You get a one-page report

Every month: calls answered, missed calls caught, reviews gained. Plain words. You'll know exactly what you're paying for.

See the actual work

No vague promises. Here's what we actually send.

Most marketing companies show you a sales pitch. We'd rather show you the goods — word for word.

The review ask

“Thanks for letting us take care of your AC today! If we did a good job, would you take 30 seconds to leave us a Google review? It helps our small business a ton.”

Sent automatically when the owner marks a job done.

The call summary you get

“New call, 2:14 PM — Sarah M., water heater leaking, 412 Maple Dr. Wants someone today. Booked for 4:30 PM on your calendar.”

Texted to your pocket after every call.

The monthly report

“June: 47 calls answered, 11 missed calls caught and texted back, 9 new Google reviews (now 84 total), 6 old quotes contacted, 2 booked.”

One page. Plain words. Every month.

Our guarantee, in writing.

Every piece we scope gets installed, tested, and documented to the checklist we agree on — or we keep working at no extra setup cost until it is. We won't promise you leads or revenue, because nobody honest can. We promise the system gets built, runs, and gets reported on in plain English. And it's month-to-month, so we have to earn your business every single month.

Fair questions

Asked by owners just like you.

Is this an app I have to learn?

No. We set it up and we run it. You get text messages when something needs you — a new lead or a call summary. That's it.

We already have an answering service.

Compare the bill. Most answering services charge more than our whole starting setup — and they don't ask your customers for reviews or follow up on old quotes.

Will the AI sound weird to my customers?

It tells callers it's an assistant, it answers your common questions, and it hands off to you when a human should take over. Judge it yourself: call (864) 735-1948 right now. That's our real line.

Do you guarantee me more jobs?

No — and nobody honest will. Here's what we do guarantee in writing: every piece we scope gets installed, tested, and documented, or we keep working at no extra setup cost. You also see the numbers every month, and you can cancel any month.

How fast does it start working?

Install typically takes about a week. The missed-call text-back starts catching calls the day it goes live, and most clients see their first new Google reviews within the first month.

Free assessment

Find out where your jobs are leaking. Free.

Twenty minutes. We look at your phones, your reviews, your website, and your old quotes — then tell you the one thing to fix first. Even if you never hire us, you'll leave knowing where the money is going.

Evening and Saturday times availableNo pressure, no jargon, no 40-slide pitchYou get the recommendation either way
(864) 735-1948

Rather talk now? Call. If we're on a job, you'll get a text back in seconds — that's the product.

If the form doesn't load, call (864) 735-1948 or email zach@protocolmediallc.com.